Last Updated: January 8, 2025
By accessing or using ReplyBoss ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Contact: support@replyboss.ai
Jurisdiction: Switzerland
ReplyBoss is a social media engagement automation platform that enables users to:
IMPORTANT: The Service relies on third-party APIs (including but not limited to Twitter/X API, AI providers, and other external services). We do not control these third-party services and cannot guarantee their availability, functionality, or uptime. Any disruption, change, or termination of third-party services may affect the Service without notice or liability to us.
3.1 Age Requirement: You must be at least 18 years old to use this Service.
3.2 Account Security: You are solely responsible for:
3.3 Accurate Information: You must provide accurate, current, and complete information during registration and maintain its accuracy.
4.1 Compliance: You agree to:
4.2 Strictly Prohibited Activities:
4.3 Content Responsibility: You are solely responsible for all content you generate, post, or share using the Service, including AI-generated content. You must review all AI-generated content before posting and ensure it complies with applicable laws and platform policies.
5.1 Pricing Tiers: The Service offers multiple subscription tiers with varying features and limits. Current pricing is available at replyboss.ai/pricing.
5.2 Payment Processing: Payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's terms and authorize recurring charges.
5.3 Billing Cycle:
5.4 Dynamic Pricing: Seat-based pricing (accounts and team members) is prorated. Adding seats mid-cycle results in immediate prorated charges. Removing seats results in prorated credits applied to the next invoice.
5.5 Price Changes: We reserve the right to modify pricing with 30 days' notice. Continued use after notice constitutes acceptance of new pricing.
5.6 Taxes: Prices exclude applicable taxes (VAT, GST, sales tax). You are responsible for all taxes.
6.1 Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.
6.2 No Refund Policy: All payments are non-refundable except as required by law or as follows:
6.3 Suspension and Termination by Us: We may suspend or terminate your account immediately without refund if you:
7.1 Our Rights: The Service, including all software, algorithms, designs, trademarks, and content (excluding user content), is owned by us and protected by intellectual property laws. You receive only a limited, non-exclusive, non-transferable license to use the Service.
7.2 User Content License: By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display your content solely for providing and improving the Service.
7.3 AI-Generated Content: You retain ownership of AI-generated content created using the Service. However, AI outputs are provided "as-is" without any warranty of originality, accuracy, or fitness for purpose.
7.4 Feedback: Any feedback, suggestions, or ideas you provide become our property without compensation or attribution.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE EXPLICITLY DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO:
USE OF THE SERVICE IS AT YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, LOSS OF DATA, OR OTHER HARM RESULTING FROM USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100 (WHICHEVER IS LESS).
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we were advised of the possibility of such damages.
Note: Some jurisdictions do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless ReplyBoss, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
The Service integrates with third-party services including Twitter/X, AI providers, payment processors, and analytics tools. We are not responsible for:
Your use of third-party services is governed by their respective terms and privacy policies.
Your use of the Service is also governed by our Privacy Policy (available at replyboss.ai/privacy-policy). By using the Service, you consent to our data practices as described in the Privacy Policy.
Data Loss: While we implement security measures, we are not liable for any data loss, corruption, or unauthorized access. You are responsible for maintaining your own backups of important data.
13.1 Service Changes: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability.
13.2 Terms Changes: We may update these Terms at any time. Material changes will be notified via email or in-app notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.
13.3 Version History: The current version date is shown at the top of this document. Previous versions are available upon request.
14.1 Governing Law: These Terms are governed by the laws of Switzerland, without regard to conflict of law principles.
14.2 Jurisdiction: Any disputes shall be subject to the exclusive jurisdiction of the courts of Switzerland.
14.3 Arbitration: Before filing any legal action, you agree to attempt to resolve disputes through good-faith negotiation for at least 30 days by contacting support@replyboss.ai.
14.4 Consumer Rights: Nothing in these Terms affects your statutory consumer rights under applicable law.
15.1 Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ReplyBoss.
15.2 Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
15.3 Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
15.4 Assignment: You may not assign or transfer these Terms. We may assign these Terms without restriction.
15.5 Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, war, government actions, pandemics, third-party service failures, etc.).
15.6 Survival: Sections relating to intellectual property, disclaimers, limitations of liability, indemnification, and governing law survive termination of these Terms.
For questions, concerns, or notices regarding these Terms, contact us at:
Email: support@replyboss.ai
Website: replyboss.ai
ACKNOWLEDGMENT
BY CLICKING "I AGREE" OR BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
