Last Updated: January 8, 2025
This Cookie Policy explains how ReplyBoss ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our Service.
By using ReplyBoss, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy.
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, authenticate your session, and improve your browsing experience.
Similar technologies we use include:
These cookies are required for the Service to function and cannot be disabled. They do not require your consent under GDPR/ePrivacy Directive.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication session | 7 days |
| sb-refresh-token | Session refresh | 30 days |
| csrf_token | Security protection | Session |
| theme | Dark/light mode preference | 1 year |
These cookies enhance your experience by remembering your preferences and settings. While not strictly necessary, disabling them may affect functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Language, timezone, display settings | 1 year |
| sidebar_state | Sidebar collapsed/expanded state | 30 days |
| notification_preferences | Notification display preferences | 6 months |
These cookies help us understand how visitors use our Service so we can improve it. All data is aggregated and anonymized.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - Distinguish users | 2 years |
| _gid | Google Analytics - Distinguish users | 24 hours |
| _gat | Google Analytics - Throttle requests | 1 minute |
| analytics_session | Internal analytics tracking | 30 days |
Opt-out: You can disable analytics cookies via our cookie preferences or use Google Analytics Opt-out Browser Add-on.
Third-party services we integrate may set their own cookies. We have no control over these cookies.
Stripe (Payment Processing)
Used during checkout for fraud detection and payment processing.
Privacy Policy: stripe.com/privacy
Cookies: __stripe_mid, __stripe_sid (fraud detection)
Twitter/X OAuth
Used when connecting your Twitter/X account.
Privacy Policy: twitter.com/privacy
Cookies: auth_token, ct0, twid (authentication)
Session Cookies
Temporary cookies deleted when you close your browser. Used for authentication and security.
Persistent Cookies
Remain on your device for a set period or until manually deleted. Used for preferences and analytics.
First-Party Cookies (Set by ReplyBoss)
Third-Party Cookies (Set by External Services)
Most browsers allow you to control cookies through settings. You can:
Browser-specific instructions:
You can manage non-essential cookies directly in your account settings under Privacy Preferences. Changes take effect immediately.
Most browsers support a Do Not Track (DNT) setting. We honor DNT signals by disabling non-essential analytics cookies when DNT is enabled in your browser.
For mobile devices, you can adjust cookie settings through your device's browser settings. Some functionality may be limited if you disable cookies on mobile.
Important Note
Disabling essential cookies will prevent you from logging in and using the Service. Functional and analytics cookies can be disabled without affecting core functionality, but may reduce your experience.
Essential Cookies Disabled
You will not be able to log in or use the Service. Core functionality will be broken.
Functional Cookies Disabled
Your preferences will not be saved. You'll need to reconfigure settings each session.
Analytics Cookies Disabled
No impact on functionality. Your usage data will not contribute to service improvements.
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. Material changes will be notified via:
The "Last Updated" date at the top of this policy indicates when changes were last made. Continued use of the Service after changes constitutes acceptance.
For questions about this Cookie Policy or our use of cookies, contact us at:
Email: support@replyboss.ai
Subject Line: Cookie Policy Inquiry
Website: replyboss.ai
Learn more about cookies and online privacy:
Comprehensive guide to cookies and privacy
EU guide to online behavioral advertising
Official GDPR guidelines on cookies and tracking
ACKNOWLEDGMENT
BY CONTINUING TO USE REPLYBOSS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS COOKIE POLICY AND CONSENT TO OUR USE OF COOKIES AS DESCRIBED HEREIN.
