X Accounts

The Accounts section is where you connect, manage, and configure your X (Twitter) accounts. replyboss supports multiple accounts depending on your plan.

Overview

The Accounts page shows:

• All connected X accounts
• Connection status for each account
• Quick actions to add or remove accounts
• Account-specific settings

Connecting X Accounts

First Account Setup

1. Navigate to Accounts in the sidebar
2. Click Connect X Account
3. You'll be redirected to X for authorization
4. Grant ReplyBoss access
5. Return to ReplyBoss - your account is now connected

Adding More Accounts

Add additional accounts the same way:

1. Click Connect X Account
2. If logged into a different X account, it will connect that one
3. To connect a specific account:
   • Log out of X first
   • Log into the account you want to connect
   • Then authorize in replyboss

Account Limits by Plan

Upgrade your plan to connect more accounts.

Switching Between Accounts

When using features like Engage, Follow, or Saved:

1. Look for the account selector dropdown at the top
2. Click to see all connected accounts
3. Select the account you want to work with
4. The page updates to show that account's data

Each account has its own:

• Saved handles
• Tags
• Engagement history
• AI settings

Account Settings

Click on any connected account to access its settings:

Profile Information

• View your X profile details
• See follower/following counts
• Check account status

Connection Status

• Connected - Account is working properly
• Needs Reauthorization - Token expired, reconnect required
• Error - Connection issue, try reconnecting

AI Settings (Per Account)

Customize AI behavior for each account:

• Voice/tone - Casual, professional, witty
• Custom prompts - Specific instructions for AI replies
• Topics - Areas of expertise to emphasize

Disconnecting Accounts

To remove an X account:

1. Go to Accounts
2. Find the account to disconnect
3. Click Disconnect
4. Confirm the action

Warning: Disconnecting removes all associated data:

• Saved handles for that account
• Tags and organization
• Engagement history

Permissions

replyboss requests these X permissions:

Read Access

• Tweets - View tweets to find engagement opportunities
• Profile - Display your account information
• Followers - Analyze follower lists

Write Access

• Tweet - Post replies you approve
• Follow - Follow accounts from the Follow feature
• Like - Like tweets (if feature enabled)

What We DON'T Do

• Never post without your approval
• Never DM on your behalf
• Never change your profile
• Never access your DMs

Team Access

On team plans, multiple team members can access connected accounts:

Permission Levels

• Owner - Full access, can connect/disconnect accounts
• Admin - Can use accounts, cannot disconnect
• Member - Can use accounts assigned to them

Assigning Accounts to Members

1. Go to Settings > Members
2. Click on a team member
3. Select which X accounts they can access
4. Save changes

Troubleshooting

Account Shows "Disconnected"

Your account may need reauthorization:

1. Click Reconnect
2. Authorize again on X
3. Account should reconnect

Common causes:

• Changed X password
• Revoked app access on X
• X API changes

Can't Connect New Account

If you can't add accounts:

1. Check your plan's account limit
2. Ensure you're logged into the X account you want to add
3. Try in an incognito window
4. Disable browser extensions temporarily

Wrong Account Connected

If the wrong account connected:

1. Disconnect it from replyboss
2. Log out of X completely
3. Log into the correct X account
4. Return to replyboss and connect

Rate Limit Errors

If you see rate limit errors:

• Wait 15-30 minutes before retrying
• Reduce frequency of actions
• Contact support if persistent